Welcome to Pinnacle Personnel Services, LLC.
Deborah L. Hatch, CEO & Founder

With its varied rules and processes, human resources management can be an over-whelming and confusing arena to navigate. Upon this premise, Pinnacle Personnel Services, LLC., strives to assist employees, supervisors, and human resource professionals by offering a myriad of comprehensive courses:  some dealing specifically with Federal personnel, and others applicable for Federal or private sector audiences.  In addition, we provide consulting services for agencies in personnel matters, and for individuals regarding retirement and benefits.

We present a wide variety of management courses ranging from Human Resources Skills for Federal Supervisors through Human Resources Skills for Supervisors, Alternate Personnel Systems (NSPS/DCIPS) and Pay Pool Management; each focusing on over-arching rules and regulations for managing personnel within the Federal sector. Non-supervisory Federal courses include Federal Human Resources Basics for Employees to Federal Human Resources Basics for Employees, Alternate Personnel Systems in an effort to ensure employees are apprised of rules, expectations, and benefits of working for the government.

Speaking of benefits, partnering with Federal Benefits Services, LLC., we provide classes for employees, covering everything from Federal Benefits Orientation for newer employees through Federal Retirement for Employees for those at the mid and/or pre-retirement phase.  Individual seminars are conducted for employees under the Civil Service Retirement System (CSRS/CSRS Offset); those covered under the Federal Employees Retirement System (FERS/TransFERS), and for special provision employees (law enforcement officers, fire fighters, air traffic controllers, military reserve technicians). We are also specialists on Title 38 (Department of Veterans Affairs) retirement rules.  Additionally, we conduct training for human resources specialists on a variety of topics. 

Change is constant within any work center today - Federal or private sector.  To help, we offer courses in Alternative Dispute Resolution (ADR) and Interest Based Bargaining (IBB) for labor management teams; the Supervisor's Basic Course, Change Management, and Teambuilding with DiSC each designed to teach employees and supervisors how to deal with change, resolve workplace disputes through managing conflict, delegate, motivate, and manage time more productively.  We are constantly striving to produce new training segments in order to keep abreast of changes. Be sure to visit our site often or contact us regarding any specialized training you may require such as our Locally-Designed Courses where customers build a course or seminar (lunch and learn; executive sessions, etc) that fits their needs by placing focus on specific areas. We specialize in on-site training to reduce agency costs: "Service is our Surname!"

Pinnacle Personnel Services, LLC is a woman-owned small business. Regardless of whether we are teaching a retirement, benefits, or personnel class, we do NOT solicit or sell supplemental services (such as financial services); our sole purpose is to provide comprehensive and accurate information on Federal Benefits and Human Resource Management within the Federal government.   

A variety of courses offered: all are tailored to the Federal workplace